Lending in a Post-COVID World

Life is a little different now than it was just two years ago. Perhaps you do more shopping online or you have to wear a mask when you go to the doctor.  Lending has changed too. But was it for the better? And if we continue down a more digital path, can regulators even keep…

Most Lovable Product (MLP) is the New MVP

If you’re a sports fan, you’ve probably heard the term “most valuable player” or “MVP” before. In software development, MVP stands for “minimum viable product,” signifying a version of a product with just enough features for early customers to test it out and provide feedback for future developme...

This Year, Budget for Innovation

Budgeting is typically the same in every industry. It runs on a 12-month cycle and begins to take shape around Q3. By Q4, budgets are finalized, and in the first half of the year, everyone executes, making small adjustments along the way.  Banks generally follow the same model with an emphas...

4 Industry Changes to Look for in the Coming Years

The past two years have been a whirlwind for the lending industry. 2020 gave us overworked systems caused by droves of PPP applications, while 2021 was filled with forgiveness applications to process while managing a “new normal” of remote work and digital transformation. But the change isn’t ove...

De-Risking the Lending Process

Risk can be a good thing when it comes to personally expanding your horizons or trying something new — but not when you’re originating loans and working with confidential information. Yet, numerous risks still exist in the loan origination process, especially for those that use manual, legacy too...

We Understand Your Challenges Because We’ve Been There Too

Companies across industries like to boast that they listen intently to their customers and understand their every need. We don’t doubt they care about their customers, but can they truly put themselves in the shoes of their users? Do they really understand the challenges of doing the grunt work o...

Tech is Enhancing Lending Jobs — Not Stealing Them

We’re now more than two decades past the initial internet boom. How have we fared? Did technology take all the jobs we thought it would — or did it create better ones? It’s up for interpretation, but one truth remains: Human talent is still highly valuable. One of the ways we know this is because...